Robotics Automation Factory Operator: Partner Onsite Support

Fulfil is a well-funded, rapidly growing, and inclusive company that has developed a custom automation robotics system to pick and pack online orders of groceries and other consumables, bringing delight and a value proposition to consumers that doesn’t exist today. Additionally, its unique design and technology is purpose-built to solve today’s environmental problems in the world’s food supply chain. Founded by a team with previous startup success and backed by top-tier VCs, we are committed to reducing waste, improving environmental impact, and reducing emissions with truly new technology. Our first commercial product launch with the technology was achieved in the summer of 2022. 

We can’t do it alone -- we’re seeking curious, capable, passionate team members motivated by the opportunity to create lasting impact on the world through their work. This role offers ample growth opportunities while working side-by-side with an impassioned, multi-disciplinary team spanning mechanical design, software, computer vision, systems integration, and ops to design, operationalize, and deploy world-changing technology.

Fulfil is committed to creating an inclusive culture, and we celebrate diversity of all kinds.  If this sounds like the kind of environment that you find intriguing, then please apply even if you don’t feel you meet all the requirements listed below.  We'd love to hear from you.

Your Responsibilities

Your day to day job responsibilities will center around monitoring, operating and troubleshooting an robotics-enable automated grocery packing system. You will assist with site bring up, participating in testing our robotics automation system until it is ready for production launch. You will learn the ins and outs of operating the system, monitor system key performance indicators, and help ensure the system hits performance targets. Once launched, you will be a cornerstone member of our Factory Operations team, ensuring our automation systems pack orders 20 hours per day.  You will drive performance feedback to our engineering teams and assist in the training of partners on the daily use of our system. In addition to factory operation, you will help onboard new products to be stored and packed by the system, following Fulfil’s product onboarding process. This role supports the factory 20 daily operational hours per day and requires working shifts in the early morning or late night, and on weekends. 

What We’re Looking For

• HYPER organized and the smallest things do not slip past you  
• Able to learn new skills quickly and excel in a fast-paced, startup environment 
• Self starting
• Punctual and available onsite in Plymouth Meeting, Pennsylvania for some combination of early mornings, late nights, weekends, and holidays. 
• Ability to meet flexible scheduling requirements
• High attention to detail and strong interpersonal communication skills
• Ability to work well on a team & ability to lead others  
• Comfortable working with computers
• Experience communicating with remote teams
• No job is too small for you, you could be comfortable operating robotic systems and are comfortable cleaning up a spilled jug of milk! 
• Able to lift 50 lbs
• Not afraid of robots

What we’d love to see

• Experience operating drones, robots, or any other automated equipment
• Background in IT, electrical, or mechanically inclined field
• Experience working with controls systems or machinery 
• Experience using graphical user interfaces 
• Experience in the grocery industry 
• Experience training others
• Experience with QA (Quality Assurance), bug testing, etc.
• A passion for automation! 
• A strong desire to learn, grow, and make an impact

What You Get

• A chance to be an early member of a fast-growth startup with equity to match
• Ability to solve complex problems with a world-class team
• A low-ego company culture that is obsessed with feedback and helping each other grow
• Medical, dental, and vision coverage, with 401K, life and disability coverage as well
• Generous paid time off (PTO)
• The hourly range for this position is $20 - $23 per hour. Pay within the range is based on candidate experience, job-specific skills, education, and work location.

At Fulfil we value diversity and always treat all employees and job applicants based on merit, qualifications, capabilities, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.