Cloud jobs

About Tekmetric

Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first.

Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Our team is growing quickly, but our service philosophy of listening to customers still remains a core value.

We’re looking for hungry candidates to help us strengthen our industry-leading team. We’re building our software to be more intuitive. We’re building more integrations that make our customers’ lives easier. We’re building better internal processes to make our globally distributed organization run more smoothly. We’re building stronger relationships with the best and brightest partners in our industry.

Our customers love our products. We love serving them. And we love the journey we’re on together.

Come build with us!

What You’ll Do
We are looking for a Machine Learning Engineer specializing in NLP, document classification, and large-scale data processing. You will work on applying LLMs, NLP, and ML techniques to categorize and process extracted data. Your work will power an intelligent search system and help organize massive amounts of structured and unstructured information.

• Develop and train NLP & ML models for document classification, text extraction, and entity recognition.
• Experiment with LLMs (GPT, Llama, Claude, etc.), embeddings, transformers, and vector databases.
• Build pipelines that combine rule-based methods with ML models for classification.
• Apply OCR techniques to extract structured data from PDFs and scanned documents.
• Fine-tune and optimize models for scalability, latency, and cost-efficiency.
• Deploy ML models in production using Kubernetes, AWS (SageMaker, Lambda, EMR), and Airflow.
• Collaborate with data engineers to integrate ML models into search APIs and data pipelines.
• Utilize Spark (EMR) or distributed computing for large-scale ML processing.

What You’ll Bring

• 3+ years of experience in Machine Learning & NLP.
• Strong Python skills and experience with ML/NLP frameworks like Hugging Face, spaCy, NLTK, TensorFlow, PyTorch etc.
• Familiarity with transformer-based architectures (BERT, GPT, T5, etc.).
• Experience with text classification, embeddings
• Knowledge of OCR (Tesseract, Amazon Textract, or OpenCV-based techniques).
• Hands-on experience with AWS services, Kubernetes, and workflow orchestration (Airflow).
• Strong understanding of information retrieval, search ranking, and ElasticSearch/OpenSearch.

Nice to Have

• Experience fine-tuning LLMs for domain-specific applications.
• Experience with RAG and vector databases (FAISS, Pinecone, Weaviate, Vespa, etc.).
• Working knowledge of knowledge graphs, embeddings, or multimodal ML.
• Experience optimizing ML models for real-time processing in production environments.

Who You Are

Successful candidates will also demonstrate many of the characteristics that our core values represent:

• Build things that matter: 
• You have a love of building something new or improving on current processes and care about making a positive difference.
• We’re all entrepreneurs: 
• You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches.
• Yes before no: 
• You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context.
• We matter to each other: 
• You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company.

 

What We Offer:

Healthcare Insurance and Leave:

• Flexible and remote work opportunities
• Generous PTO
• Exceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yourself or loved ones
• Excellent Medical, Dental, Vision and Prescription Drug Coverage

Financial Benefits:

• 401(k) Retirement Savings Plan with a 6% Match
• Employer covered STD, LTD, Life and AD&D Insurance Programs
• Up to $60 monthly for wellness expenses and activities
• Education Assistance- includes undergraduate/graduate courses and continuing education

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

 

Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.