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Here's your chance to be one of the early employees in a start-up that aspires to dominate the way how global businesses make agreements. Pactum is an AI system that is automatically performing negotiations directly with suppliers, via a chat interface, across the entire procurement value chain on a massive scale. It helps to autonomously optimize economic terms between our clients and their suppliers and therefore creates value out of thin air. If you want to be a part of this revolutionary opportunity and work with the largest enterprises in the world, then look no further!

Pactum is building software to handle and carry out a new kind of AI-based negotiations. We are first in the business; our product and problems are new, and our clients are as big as they come. On one of our  Engineering teams, you will be building tools that make designing, managing, and monitoring negotiations possible on a massive scale.

As a growing startup, we are looking for independent, capable, and passionate engineers who are creative problem solvers, enjoy a fast pace, and will be eager to make an impact. At Pactum, you can take ownership of problems, provide solutions, and guide your work from start to finish. Your contributions at this early stage will have a huge impact on the product for years to come.

Why SRE at Pactum?

• You will work with clean architecture. During the past 5 years, Pactum has been built to follow industry best practices in architecture, software development and delivery in addition to being SOC2 compliant.
• You won't be bored. You are able to build technology to solve problems that no one has solved before. We are doing Blue Ocean stuff.
• Supportive Team. A close team of amazing people, who are there to help you to grow.
• Take ownership. Take charge of problems and guide your own work from start to finish to produce working solutions.

You will be working on:

• Our cloud-based infrastructure and ensuring its high availability.
• Maintaining infrastructure deployment and CI/CD processes.
• Improving developer experience for local product development
• Securing access to our infrastructure and services.
• Constantly improving our observability stack.
• Our negotiation infrastructure for ML and other AI technologies.
• Managing PostgreSQL & helping respond to escalated DB issues
• Implementing SRE concepts such as SLI/SLO and production readiness 

We’d like you to:

• Be experienced in managing Cloud Infrastructure (GCP) via Infrastructure as Code (Terraform).
• Have excellent problem-solving skills and experience debugging complex systems and network issues.
• Have used and set up observability tools and platforms such as Opentelemetry, Grafana.
• Be proficient in programming (we mainly use nodejs, bash, kotlin, python) and be ready to learn more and be open to writing some production code once in a while.
• Have excellent English, solid communication and feedback skills.

It will be a plus if:

• You like taking charge of problems and have experience in leading dev efforts.
• You thrive in a constantly changing environment.
• You have experience with different application deployment tools and platforms.
• You have an understanding of modern DevOps/SRE concepts.

Why should you join Pactum? 

• We're backed by $55M in funding, including from our customer Maersk and our integration partner Docusign.
• We're on the lookout for outstanding talents. If you're passionate about making an impact in the B2B tech industry and helping evolve a blossoming enterprise into a global leader, Pactum is where you belong.
• Beyond offering a competitive salary, our investor backing underscores our stability and fast-paced growth.
• We believe in a balanced work-life dynamic. To support that, we offer unlimited PTO and flexible working hours.
• At Pactum, we champion a culture that's collaborative, innovative, and inclusive. Every voice is heard, every idea valued, and every team member plays an integral role in our journey.
• To discover our esteemed clients, read about our founders and product, and explore Pactum’s presence in the media: check us out at https://pactum.com/ 

So, what do you say? Ready for the adventure? 

We know that imposter syndrome and the confidence gap can hinder spectacular candidates in the job search process. Please consider applying, even if your background and experience don’t meet every bullet point in this job post — we’d love to hear from you.

Please note that all job postings in the United States are fully remote with the option to work anywhere in the continental U.S. unless specified otherwise. For EU positions, please speak with the recruiting team about on-site/remote flexible working options, and opportunity for relocation to Estonia (please find more information here: https://www.workinestonia.com/coming-to-estonia/).