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Join Contentful’s AI Applications Platform team as a Senior Engineering Manager (f/m/d) and play a pivotal role in shaping the next generation of AI-powered capabilities that are embedded directly into Contentful’s product experiences.

Our AI Applications Platform team builds application-platform capabilities— reusable components, reference implementations, etc..—that product teams across Contentful use to ship AI-powered features quickly and safely.

This is a product-facing platform role: you will stay close to user needs (internal builders and sometimes end customers), focus on developer experience and adoption, and ship iteratively. This role is not focused on running infrastructure (SRE), database operations, or security operations.

In this role, you will help drive two critical areas of our AI strategy:

• Empowering customers and internal teams to build accurate, trustworthy, and governed agentic solutions that are easy and intuitive to adopt.
• Providing enterprise-ready access to LLMs that enables product teams across Contentful to deliver secure, scalable, and reliable AI-powered features.

This is an excellent opportunity for an engineering leader with a strong background in web and application development who enjoys building reusable capabilities while staying close to product delivery, user needs, and cross-functional collaboration. Your work will amplify Contentful’s ability to bring innovative AI solutions to market by scaling impact across multiple teams and business functions.

• Lead and scale high-performing engineering teams building AI application-platform capabilities used across Contentful’s products.
• Set and maintain a technical vision for developer-friendly, reusable tools and components that help feature teams ship AI-powered experiences reliably.
• Drive initiatives around modular AI actions, streaming experiences at the product layer, developer-facing debugging and run insights, and traceability features that help teams meet regulatory and transparency requirements.
• Partner with Product, Design, and Engineering leaders to align strategic roadmaps and deliver measurable business value.
• Serve as a consultant and enabler for product teams by delivering reusable, well-documented platform components and guiding successful adoption.
• Ensure AI capabilities are intuitive to adopt, secure by design, and governed through product-level guardrails and patterns.
• Guide teams through the full lifecycle: discovery, design, implementation, rollout/adoption, iteration, and continuous improvement.
• Recruit, mentor, and coach team members to foster technical and leadership growth.
• Act as a thought partner to senior leadership, helping shape Contentful’s long-term AI strategy and how AI capabilities are delivered through product experiences.
• Promote responsible AI development practices, including ethics, bias mitigation, transparency, and privacy-by-design.
• Monitor market and technology trends and evaluate emerging tools and methodologies for practical product impact.

• 5+ years of experience in technical leadership, specifically managing software engineering teams; strong experience building shared product-platform capabilities (APIs/components) used by multiple teams.
• Proven track record delivering high-quality software and platform capabilities for internal and external customers.
• Deep engineering background including cloud architectures, containerization, and scalable APIs.
• Demonstrated ability to abstract complex AI technologies (LLMs, RAG, integrations) into usable, compliant, and extensible platform features.
• Strategic, data-driven thinking in translating business requirements into effective technical execution.
• Advanced stakeholder management and cross-functional collaboration skills.
• Experience embedding governance, compliance, and privacy (e.g., GDPR, CCPA, AI transparency requirements) within development practices.
• Outcome-oriented and pragmatic; focused on delivering tangible business impact and customer value.
• Entrepreneurial mindset; comfortable with ambiguity and change.
• Commitment to professional development and team growth.
• Excellent communication skills aligning diverse stakeholders.
• [Bonus] Experience in content management, digital experience platforms, or integrating AI/ML solutions into SaaS platforms.

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#LI-Remote #LI-KH1

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at [email protected] with any information you may have.

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