Quality Assurance Manager (Snack Food Manufacturing)

Shearer's is a leading contract manufacturer and private label supplier in the snack industry in North America. Headquartered in Massillon, Ohio, Shearer's has 17 state-of-the-art, geographically diverse manufacturing facilities in Ohio, Texas, Arkansas, Arizona, Minnesota, Pennsylvania,  Virginia, Iowa, Ontario and Alberta, Canada, including one of the industry's first Leadership in Energy and Environmental Design platinum LEED certified facilities in Massillon, Ohio. The Company is known for producing the highest quality snacks in assorted flavors and sizes, including kettle cooked potato chips, traditional potato chips, tortilla chips, cheese curls and other extruded snacks, and corn chips, as well as cookies, crackers, and wafers.

Quality Assurance Manager - Food Manufacturing

Your seat at the table

The Quality Assurance Manager is responsible for leading the quality assurance and food safety program at a specific facility. This includes working with customers, suppliers, corporate personnel, and manufacturing staff. Responsibilities include auditing of Quality systems such as, SQF (Safe Quality Foods), the Food Safety Plan, GMP (Good Manufacturing Practices), and SOP’s (Standard Operating Procedures) for plant Quality department. Responsible for communication of food quality standards to plant personnel through training, corrective actions, quality audits, production and facility monitoring.

• Manage the Quality and Food Safety function at the facility.
• Serves as SQF Practitioner and site Preventive Controls Qualified Individual.
• Manage programs to verify, validate the Food Safety Prerequisite programs.
• Manage the plant Food Safety Plan and associated policies and procedures.
• Serves as Food Safety Team Member.
• Monitor, support and enforce all Shearer’s Foods food safety processes and procedures. This includes all AIB standards, SQF standards, and customer specific standards as identified in supporting documentation.
• Participate in weekly Food Safety Inspections.
• Ensure all quality procedures and processes are followed according to document policies.
• Ensures that all GMP and Safety standards are in compliance.
• Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards.
• Formulates and maintains quality objectives, aligns and coordinates objectives with Production and Corporate objectives in cooperation with the Plant Manager and other managers/supervisors to maximize food safety, product quality and minimize costs.
• Coaches QA team to become technical resources for facilitating issue resolution on the production floor. Develops technicians and supervisors in auditing of production team members performing quality processes
• Designs and implements quality assurance training programs.
• Investigates and responds to customer complaints. Tracks complaint and reacts to emerging issues or trends engaging the appropriate functions and process owners (i.e. production, maintenance, PD, etc) to resolve.
• Develops and analyzes statistical quality data. Utilizes these data for troubleshooting or continuous quality improvement where appropriate.
• Coordinate and participate in mock recalls.
• Responds to customer requests and queries.
• Provides technical support to operations.

What you bring to the table

• Minimum requirement of a Bachelor’s degree in Food Science, Animal Science, 
  Microbiology, Biology, or other science related degree.
• Minimum of 10 years of overall professional experience in Quality Assurance, Food Safety, 
  and Sanitation.
• Minimum of 5 years in a supervisory or management position in a plant of similar 
complexity and size.
• Leader of Change and Strategic Thinking.
• Broad knowledge and experience in quality and food safety management gained at 
successive levels of responsibility in a plant atmosphere.
• Certifications required include Preventive Controls Qualified Individual (PCQI), SQF 
  Practitioner or other GFSI standard, and HACCP.
• Knowledge of FDA standards and FSMA Regulations.
• Demonstrated ability to direct, coach, and train associates as well as plan, monitor and 
schedule work.
• Lead and able to demonstrate “Best in Class” behaviors with focus on food safety, quality 
  assurance, and plant regulatory compliance.
• Experience working directly with customers and suppliers.
• Demonstrated ability in using statistical process control for quality monitoring, 
  improvement, and problem-solving.

We Offer a Feast of Benefits

Medical, Dental, Vision, Life, Flexible Spending Account, Retirement Savings Plan with Match, Short Term Disability, Long Term Disability, Group Critical Accident Insurance, Group Critical Illness Insurance, Employee Assistance Plan and numerous opportunities to volunteer in the communities in which we operate.

You will be considered for employment in our inclusive workplace

Because at Shearer’s, we are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, protected veteran status, or any other characteristic protected by law.

This is your invitation to apply now!

[Quality Assurance]