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Juvare is a SaaS software company focused on developing innovative enterprise resilience solutions for government agencies, corporations, healthcare providers, and higher education. Juvare solutions have supported over 500,000 emergency response incidents in all 50 states and 20 countries worldwide. Juvare helps our clients prepare, connect, and respond to protect people, property, and brands.

Job Summary:

The Senior Systems Engineer reports to the Manager, DevOps and calls for someone who has the necessary hard and soft skills required to overcome the traditional barriers between software development, testing and operations teams. This will involve providing Continuous Integration/Continuous Delivery solutions which align with established System Development Life Cycles as well as administering and deploying tools to support these functions.

Location:  Atlanta, Fort Wayne, Pittsburgh, OR Remote Responsibilities:

• Actively work on assigned cloud-based platform or new functionality projects including architecture design preparation, implementation, and documentation tasks
• Maintain and develop “Platform As Code” code base (created with Terraform) as well as Ansible configuration setup scripts
• Troubleshoot and resolve issues in development, lab, and production environments
• Timely and effectively solve incidents and work on RCA cases
• Help to deploy and support applications that are running on AWS EC2, AWS Elastic Beanstalk, AWS Fargate, Aurora DB, and other AWS services
• Work on EC2 instance patching maintenance tasks
• Building cloud platform components and new application integration with our monitoring system
• Collaborate with other Linux team members (international team) to keep following approved standards
• Collaborate with Development teams to solve complex issues, design new solutions or to help with new code deployment actions to Production environments.

Qualifications:

• Bachelor's degree in Computer Science/Information Systems or related field.
• 5+ years’ experience in a Systems Engineer role.
• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Skills/ Knowledge Requirements:

• Deep knowledge of Linux operating system.
• Previous experience in CI/CD tools (Gitlab, Azure DevOps, Jenkins).
• Experience with one or more configuration management tools, preferably Ansible.
• Advanced database management skills.
• Strong understanding of 3-tier application infrastructure, DNS, and basic networking topics.
• Solid ability to communicate effectively with technical and non-technical stakeholders.
• Exceptional attention to detail.
• Knowledge of the AWS stack including security best practices. Knowledge of Azure stack a bonus
• Knowledge of distributed systems and redundancy, high-availability, and performance optimizations
• Scripting experience in BASH along with either Python or Ruby
• Experience with provisioning tools, preferably Terraform
• Experience with VCS tools such as Git or TFS
• Experience with systems monitoring and application monitoring solutions such as Datadog and New Relic
• Understanding of what “Platform as Code” and “Configuration as Code” means and how to apply it
• Understanding of ITIL framework and all related procedures such us incident management, change management, RCA
• Comfort with collaboration, open communication and reaching across functional borders.

Nice to Have:

• Windows systems administration skills
• Experience working with Software Engineering teams and understanding Agile methodologies.
• Experience building automated release pipelines using CI/CD tools like Jenkins
• Experience with application containerization, ECS, AWS Fargate.

Additional Information:

This position requires access to information that is controlled by the Export Administration Regulations (“EAR”).  A candidate must qualify as a “U.S. Person” or be otherwise eligible to access EAR covered materials through an EAR exception or license.  A "U.S. Person" as defined by the EAR includes a U.S. Citizen, U.S. national, lawful permanent resident, refugee, or asylee.

As the Company is a partner with the United States government, this position may require access to sensitive government information. Accordingly, candidates must be capable of passing an SF-85 background check and obtaining public trust clearance if required.

EEO Statement 

Juvare is deeply committed to building a diverse and inclusive team. We believe in equal opportunity for all applicants and encourage individuals from underrepresented groups in technology to apply. As an equal opportunity employer, we celebrate diversity and are committed to building and maintaining a diverse and inclusive workforce. All qualified applicants and employees will receive consideration for employment regardless of—and will be free from discrimination on account of—their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, physical condition, developmental disability, genetic information, or any other category protected under applicable law.

Any individuals with a disability requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to [email protected]. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.

 Affirmative Action: Juvare’s Affirmative Action Plan advances our principles of equal opportunity and supports that goal by enlarging our talent pool.