Technical Product Manager

Vay has developed an alternative approach to autonomous driving called teledriving (remote driving) - to solve transportation in metropolitan areas.

Vay is the first company that has driven a car on European public roads with no one inside. Vay is the leading teledriving company setting the global standard for remotely driven vehicles. Vay aims to launch a safe, affordable, and sustainable door-to-door mobility service in the US, Germany and beyond. With its first service, Vay plans to remotely deliver and return electric cars for its customers. 

This is very ambitious. And we can’t do it alone. So we'd love to meet you!

We are seeking a skilled and highly motivated Technical Product Manager to join our dynamic, Vegas-based team. In this role, you will spearhead our product-focused consumer insights, connectivity testing, and technical support.

As a Technical Product Manager, you will play a pivotal role in gathering consumer and teledriver insights for product teams, triaging technical issues, and working on resolutions with engineering teams. You’ll be the first responder and point of contact for any technical incident on the ground, be it Cloud, Connectivity, or Front-end. You will be expected to triage problems and coordinate with relevant teams and parties to figure out solutions. You will also run the Daily Operations Blocker meetings and manage Release testing for hardware and software applications.

Responsibilities:

• Consumer Insights and Connectivity: Gather and analyze consumer and teledriver insights to inform product teams and improve user experience
• Product Ownership:: Own Operations tools and other front-end products
• Technical Incident Management: Act as the first point of contact for technical incidents, triaging issues and coordinating with relevant teams to resolve them
• Daily Operations Management: Run Daily Operations Blocker meetings to identify and resolve any operational issues
• Release Testing: Manage release testing for hardware and software applications to ensure smooth deployment and functionality
• Cross-functional Collaboration: Work closely with engineering, product, and support teams to ensure seamless communication and problem-solving
• Technical Support: Provide technical support and guidance to ensure the reliability and performance of our services

The profile:

• Experience: 3-5 years of experience in a Technical Product Manager role, and managing in-house tools, preferably in the automotive, robotics, or tech industries. Experience with companies like Zoox, Cruise, Waymo or Motional is a plus
• Technical Skills: Strong familiarity with tech products, cloud, connectivity, and full-stack development. Experience in UI/UX design for B2C applications is a big plus
• Educational Background: Degree in Computer Science, Electronics Engineering, or a related field. A Master’s degree or MBA is a plus
• Problem-Solving Skills: Proven ability to triage problems and work across global teams to find solutions
• Communication: Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and present insights to stakeholders
• Reporting: Strong reporting skills to keep leadership informed of progress and issues

Our values:

• We pioneer change: At Vay, we’re doing work that has never been done before. This comes with challenges, frustrations and failures along the way. We embrace these challenges through perseverance and innovation, delivering creative solutions to overcome them.
• We fuel collaboration: At Vay, we work as a team and strive for a common goal. We celebrate diversity and encourage different opinions. Our teams and partners communicate and collaborate openly. Together we build, improve, and grow.
• We drive action: At Vay, everyone takes pride and commitment in their role for every task and every challenge. We are biassed towards action and get behind the steering wheel, even when there is none. We are empowered to take initiative and drive it to completion.
• We build trust: At Vay, we consistently do the right thing, and follow through on our commitments to stakeholders, users and society. We understand their expectations and always respond in a way that feels human and respectful. We always put safety first and safety second.
• We create magic: At Vay, we don’t just make things that work, we build products people love. We create unexpected and delightful moments for our riders. We design end-to-end experiences that leave a lasting expression.

Additional benefits:

• Company ESOP (stock options)
• You’ll be joining a highly committed, experienced, fun, and international team from over 30 countries. The team has previously worked at companies such as Tesla, Google, Waymo, Zoox, Byton, Argo, Amazon, Uber as well as Audi, BMW, and Daimler and has founded various companies before
• You would be a part of solving transportation in metropolitan areas all over the world
• We organise thoughtful & fun team events throughout the year
• We provide healthy snacks, drinks, and coffee at our downtown office in Las Vegas

Vay is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

Vay is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

Come join the future!