At B Lab Global, we pride ourselves on creating an inclusive and flexible workplace that allows people to flourish! Recognized as one of Fast Company’s 2020 Most Innovative Companies, B Lab is innovative and enthusiastic about building an inclusive and sustainable economy. Visit our website to learn more. In June 2020, we released our commitment to becoming an anti-racist organization. B Lab has embarked on a learning journey consisting of education on anti-Black racism and other forms of global oppression while centering justice in our work. Our commitment, written by Dr. Ellonda Williams, B Lab Director of Justice, Equity, Diversity & Inclusion, states: "B Lab is trying to strike the balance between understanding that we need to do more and trying to find the right speed at which to go." We're committed to making B Lab a place where everyone can thrive. We hope this commitment inspires you to join our team. Please read our commitment and reflect on how it aligns with your own values you consider taking the next step in your career with us. Our headquarters are in Philadelphia, PA, USA, with additional offices in Amsterdam, The Netherlands; London, UK; New York, NY; and São Paulo, Brazil. We also have team members located in Denver, CO; B Lab is a remote-first organization within our established tax domiciles. Hiring locations are selected from our list of tax domiciles where it makes strategic sense for each role to be based. To ensure equity, we hire only in locations where a role opening has been posted, to give all potential candidates in that area an equal opportunity to apply. B Lab does not currently have the administrative or legal framework in place to support work permit sponsorship (including transferring work permits that have time restrictions ) in any capacity. Please navigate to the job posting that aligns with where you will be located at the start of employment and where you already hold an unrestricted work permit. Candidate Resources Please review the slide decks liked below to learn more about our process and to aid in your preparation. Our approach to hiring Our hiring process Tips & additional links We have made it a priority to meet with, and hire from, a diverse pool of candidates - as we believe that a range of lived experiences, voices, and perspectives directly contributes to the success of our team.
Careers at B Lab Global
Latest jobs
W
W
The Santa Cruz Warriors, Official G League Affiliate of the Golden State Warriors, are looking for a proactive and hardworking Account Executive to join our Ticket Services team. In this role, you will focus on our Season Ticket Members to provide best-in class service and ensure a high level of client satisfaction. This position reports to the Director, Ticket Sales & Service.
This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!
This is a full-time position based onsite in Santa Cruz, CA.
Key Responsibilities- Build and maintain positive relationships with season ticket account holders
- Maintain proactive communication with clients to educate them on all products and services offered by the Santa Cruz Warriors
- Generate new business through existing client referrals
- Participate in annual projects related to seat relocation, renewals, and playoffs
- Develop and execute season ticket holder events throughout the year to engage existing clientele and generate new leads
- Answer routine phone calls related to game night logistics, customer profile changes, and account transactions
- Other duties and projects as assigned
- Bachelor’s degree or equivalent work experience
- Minimum 1 year of customer service experience
- Proficiency in Microsoft Office Suite; ability to learn and master new software including Archtics ticketing platform
- Excellent written and verbal communication, customer service and resolution skills
- Ability to balance multiple projects at once in a fast-paced work environment
- Ability to build positive relationships with clients and peers at all levels within the organization and throughout the community
- Available to work nights, weekends, and some holidays
- $16.83 per hour + Bonus + Commission (OTE approx. $51,000)
- Comprehensive Medical, Dental and Vision benefits for employees and dependents
- Employer 401K match
- Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
- Warriors home tickets, team store discount and more!
Santa Cruz Warriors is an equal opportunity employer.
We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Want to learn more about who we are and what we value? Visit www.warriors.com/employment
Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.