Account Manager

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRM on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Empathy, Unity, and Transparency. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

As an Account Manager, you’ll play a crucial role in fostering customer growth by nurturing existing relationships, and actively seeking new leads. By identifying opportunities within the existing client base and effectively managing the sales cycle, you will set the stage for sustained customer growth and long-term business success.

The ideal candidate is a highly motivated and tech-savvy individual who possesses strong communication skills and thrives in a fast-paced environment. A positive and proactive attitude is crucial to ensuring client satisfaction, paired with a results-driven mindset. Relationship management and the demonstrated ability to manage the entire sales cycle, including prospecting and expansion is also a plus. Ultimately, adaptability, openness to learning, and passion about SaaS solutions and client success will lead to success in this role.

What You Will Do

• Sales Cycle Management:
• Effectively manage the entire sales cycle, from lead generation to deal closure.
• Identify and qualify upsell opportunities within the existing client base.
• Provide tailored solutions and product demonstrations to clients, addressing their specific needs.
• Lead Handling:
• Respond promptly to inbound leads and inquiries from potential clients and uncover expansion opportunities from those leads
• Prospect into client base and uncover new opportunities 
• Qualify leads based on budget, authority, need, and timeline (BANT criteria).
• Sales Outreach:
• Conduct sales activities to generate interest and schedule meetings with potential clients.
• Develop and maintain a pipeline of sales prospects and opportunities.
• Product Knowledge:
• Stay up-to-date on the features and benefits of our SaaS products.
• Effectively communicate the value proposition of our solutions to clients and leads.
• Tech Savvy:
• Stay informed about the latest technology and SaaS developments.
• Be proficient in using relevant software and tools to effectively communicate and demonstrate our products.

What You Need to Succeed

• Sales Skills: Advanced knowledge of sales techniques, including prospecting, lead qualification, negotiation, and closing deals.
• Communication: Strong verbal and written communication skills are vital for effectively conveying product benefits, building relationships, and responding to client inquiries.
• Organization: Excellent organizational skills are needed to manage leads, track client interactions, and ensure timely follow-ups.
• Adaptability: The ability to quickly learn about new SaaS products, adapt to a fast-paced environment, and respond to evolving client needs is crucial.

Nice to Haves But Not Required

• Nonprofit experience
• Tech Savviness: An eagerness to learn and stay updated on technology trends, as well as proficiency in using software and tools, is critical for effectively demonstrating SaaS products.

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door.

Compensation

The hourly range for this position is: $23.00 - $28.00 per hour. As this is an incentive compensation role, there is an hourly pay rate with annual on target earnings of $105,000. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.