Senior Product Manager

About General Atlantic

General Atlantic is a leading global growth investor with more than four decades of experience providing capital and strategic support for over 520 growth companies throughout its history. Established in 1980 to partner with visionary entrepreneurs and deliver lasting impact, the firm combines a collaborative global approach, sector-specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with great entrepreneurs and management teams to scale innovative businesses around the world. General Atlantic has approximately $83 billion in assets under management inclusive of all products as of June 30, 2024, and more than 300 investment professionals based in New York, Amsterdam, Beijing, Hong Kong, Jakarta, London, Mexico City, Miami, Mumbai, Munich, San Francisco, São Paulo, Shanghai, Singapore, Stamford and Tel Aviv. For more information on General Atlantic, please visit: www.generalatlantic.com.

Position Summary

General Atlantic is looking to hire a Senior Product Manager to drive strategic technology product initiatives across our application and data platforms. This position will report directly to the Senior Director of Project/Product Management.

Responsibilities 

• Act as a critical liaison between investment, business, operations and technology professionals to translate business needs into excellent product solutions with executable roadmaps
• Unique ability to bring together your business and technology expertise to define minimum viable product (MVP) solutions that solve business problems, while delivering early, incremental business value
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to drive delivery
• Develop business cases for proposed product solutions, including defining scope, solution design/architecture, timeline, cost and resource estimates
• Drive build vs. buy analyses for solution evaluations
• Document product requirements, specifications, and workflows; ability to create visuals of the product solution and how it interconnects and interfaces with the broader technology architecture
• Work hand-in-hand with developers to ensure product roadmaps are achievable and requirements are well-defined to avoid development re-work
• Implement metrics programs to measure platform adoption and effectiveness to truly realize business benefits
• Identify, define, and analyze alternative courses of action and recommend a complete solution to somewhat undefined challenges that require systems thinking to consider implications and interrelationships
• Fully conceptualize and own all aspects of the solution required for successful go-live including data migration, training, usage reporting, etc.
• Partner with the business to re-engineer/optimize business processes, where required, to adopt the new technology capabilities
• Prepare product status reporting for working team as well as executive updates
• Proactively identify and mitigate risks and issues throughout delivery lifecycle working collaboratively across business and technology stakeholders

Qualifications 

• College degree, additional degree preferred
• 8+ years’ experience delivering large-scale technology product implementations where you own the product vision and roadmap, collaborate across large cross-functional teams, and unblock issues to land business impact
• Experience in Private Equity / alternative investments, with expertise in technology product areas such as investor portals/onboarding, CRM, portfolio management, fund accounting and data platforms
• Experience with Salesforce, Investran, iLevel, Workday, is a plus
• Experience with Agile methodology, as well as experience with various SDLC Methodologies; Jira expertise strongly preferred
• Ability to break-down business problems and translate into executable product roadmaps with incremental milestones/business benefit along the way
• Capability to translate and rationalize business asks into high-performing product solutions
• Experience establishing metrics to define success and measure outcomes
• Viewed as the go-to expert to translate business problems to technology solutions
• Exceptional level of accuracy and attention to detail; ability to be proactive and solve complex problems
• Pristine written and verbal communication skills – both detailed and at executive summary level
• Excellent time management planning and organization skills
• Strong software delivery and product/project management skills, with proven ability to collaborate effectively across broad set of domains and stakeholder groups
• Proven ability to build consensus and drive issue resolution as a team player in a congenial manner, while keeping to dates and optimal outcomes
• Experience and competency with running multiple product development efforts simultaneously in a fast-paced environment
• Strong comfort and experience liaising with internal and external shareholders at all levels

General Atlantic offers a robust reward program to all employees that will support you and your family, maintaining fulfilling, secure and healthy lives now and into the future, which includes but is not limited to medical insurance, retirement savings contributions, mental and physical health resources and an equal pay program that allows you to earn a base salary of $175,000 - 215,000 USD of which the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience. Additional reward programs, such as annual discretionary bonuses and long-term incentive programs, are available for eligible employees and are offered as recognition for performance and one’s contributions towards the organization’s success.

General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

By completing this application, you are consenting to General Atlantic’s processing and use of your personal data. Information on how General Atlantic will use and process your data can be found here: https://www.generalatlantic.com/privacy-policy/