About Minitab For over 50 years, Minitab has helped people harness the power of their data. Thousands of businesses worldwide use Minitab's suite of products to drive digital transformation, spur process improvement, and build more effective organizations. Careers at Minitab Our clients aren’t the only ones building better organizations. Minitab is committed to employees’ current and future success, offering competitive compensation and unlimited career growth. If you’re ready to help us make a difference for businesses across the globe, apply below. We can’t wait to hear from you. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about our commitment to equal employment opportunity, please click EEO Poster - AA And EEO - Pay Transparency
Careers at Minitab
Overview:
As an Account Manager at Minitab, you will serve as the primary point of contact for your assigned customers and prospects, operating within a virtual team-selling environment. You’ll be responsible for managing a defined geographic or industry-based territory, focusing on developing new business opportunities (including new logo acquisition, upsell, cross-sell, and services) as well as securing renewals and expanding existing relationships.
This role blends strategic account management with hands-on sales execution. You’ll work to understand your clients' needs, promote the value of Minitab’s solutions, and build lasting customer partnerships that drive satisfaction and revenue growth. Your performance will be evaluated based on metrics such as customer retention, Net Promoter Score, customer satisfaction, and growth in annual recurring revenue.
Key Responsibilities:
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Own and manage relationships with assigned accounts, acting as their trusted advisor.
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Identify, qualify, and close new business opportunities.
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Drive renewals, upsells, and cross-sells to grow account value.
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Maintain high levels of customer satisfaction and build referenceable client relationships.
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Collaborate with internal teams to ensure smooth onboarding and ongoing customer success.
Qualifications:
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2–3 years of experience in inside sales, business development, or customer success, preferably in the IT, software, or analytics sector.
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Proven track record of meeting or exceeding sales quotas or objectives.
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Business Intelligence or Statistical Analytics experience is a strong advantage.
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Fluent in both German and English (written and spoken).
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Bachelor’s degree preferred; associate or technical college degrees will also be considered.
Career Development:
High performance in this role may lead to opportunities for advancement within our global sales organization.
To Apply:
Please submit your application in English.