Scrum Mastertags.new

SUMMARY OF RESPONSIBILITIES

The Scrum Master plays a key role in driving Agile adoption and execution across a dynamic, fast-paced organization. This position is responsible for facilitating Agile processes, enabling high-performing teams, and promoting continuous improvement in team collaboration and value delivery. The Scrum Master will support multiple teams while fostering standardization, adaptability, and proactive problem-solving. Additionally, this role contributes to advancing Agile maturity across the organization and encourages a culture of innovation, learning, and iterative development.

ESSENTIAL DUTIES

· Serve as Scrum Master for multiple IT application teams, ensuring Agile best practices are consistently implemented and continuously improved.

· Guide and coach teams on Agile frameworks, fostering flexibility, iterative development, and a high-performance mindset.

· Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives to optimize team performance and delivery outcomes.

· Identify and remove impediments that may block progress, working cross-functionally to resolve issues and enable teams to meet sprint goals.

· Collaborate closely with product managers and business stakeholders to prioritize backlog items, align delivery with strategic goals, and manage evolving requirements.

· Monitor, track, and report on key performance metrics, delivering KPIs and actionable insights to leadership for transparency and decision-making.

· Drive continuous improvement by assessing team dynamics, identifying opportunities to enhance Agile adoption, and fostering a culture of innovation and change.

· Support consistency in Agile execution by driving standardization between teams and aligning processes with organizational objectives.

Collaboration with Enterprise Program Manager (EPM):

· Provide weekly updates to the EPM regarding sprint assignment changes, including rationale to ensure alignment with the roadmap.

· Coordinate with cross-functional teams on projects at risk of shifting sprints to ensure alignment before reassignment.

Product Collaboration Responsibilities (RACI-aligned)

· Informed Participant: Support intake of product requirements and feature ideation; assist in managing stakeholder communications.

· Responsible: Ensure Agile processes are followed; foster team collaboration and morale; facilitate backlog refinement, sprint planning, and retrospectives; monitor progress toward sprint goals; identify and address resource constraints; support continuous improvement and Agile maturity efforts.

· Consulted: Partner with product managers on prioritization, release planning, and refinement of user stories and acceptance criteria.

Other Key Responsibilities

· Evaluate and implement Agile tools that enhance workflow efficiency and communication (e.g., Jira, Confluence).

· Stay current on Agile trends, methodologies, and best practices to support innovation and operational excellence.

· Demonstrate adaptability by adjusting priorities in response to evolving demands, while maintaining focus on delivering business value.

WORKING CONDITIONS

· Primarily working indoors, office environment.

· Less than 10 % travel time.

· May sit for several hours at a time.

· Prolonged exposure to computer screens.

· Repetitive use of hands to operate computers, printers, and copiers.

REQUIRED EDUCATION AND EXPERIENCE

· High School Diploma

· Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent Agile certification

· Minimum 5 years’ experience with information technology project management

· High Proficiency with Microsoft programs such as Office, SQL Server and Dynamics

· Understanding of agile methodology and frameworks

· Proven ability to communicate technical information into an easily understood concepts

· Proven ability to act as a business partner across various departments

PREFERRED EDUCATION AND EXPERIENCE

· Bachelors Degree in Management or Information Technology

· Experience working in a fast pace, high-growth company

· Minimum 5 years’ experience with information technology project management, preferably with more than one organization

· High Proficiency with programs such as Office and JIRA

· Understanding of agile methodology and frameworks

· Preference for candidates with experience in smaller, dynamic organizations where agility and quick decision-making are key. Candidates who have worked at larger, more established companies may find the fast-paced, less rigid environment at FirstKey Homes to be a challenging yet exciting opportunity, as we operate with much shorter timeframes and a highly adaptable structure.

· Proven ability to communicate technical information into an easily understood concepts

· Proven ability to act as a business partner across various departments

REQUIRED KNOWLEDGE

· English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

· Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

REQUIRED SKILLS

· Agile & Lean Principles – Deep understanding of Agile principles and practices, fostering team collaboration and efficiency.

· Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

· Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

· Reading Comprehension – Understanding written sentences and paragraphs in work-related documents.

· Writing – Communicating effectively in writing as appropriate for the needs of the audience.

· Systems Analysis – Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

· Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.

· Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

· Leadership & Coaching – Capable of mentoring teams, influencing change, and driving Agile maturity.

· Stakeholder Management – Strong ability to collaborate across teams, including developers, product managers, and executives.

· Continuous Improvement Mindset – Commitment to fostering an environment of learning, growth, and iterative enhancements.

WORK STYLES & BEHAVIORS

· Adaptability – Thrives in fast-changing environments and embraces new challenges.

· Initiative – Proactively seeks opportunities for improvement and leads by example.

· Resilience – Maintains composure under pressure and navigates complex situations with confidence.

· Collaboration – Works effectively with diverse teams to achieve shared goals.

· Integrity & Accountability – Upholds ethical standards, takes responsibility for outcomes, and consistently demonstrates honesty and trustworthiness.

· Composure in Challenging Scenarios – Accepts criticism constructively, remains calm under pressure, and deals effectively with high-stress situations.

· Dependability – Demonstrates reliability, responsibility, and accountability by fulfilling obligations and meeting expectations.

· Cooperation – Exhibits a pleasant, cooperative attitude and works well with others, fostering a harmonious work environment.

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.

By applying to this position you are consenting to receive follow-up communication.