Sr. Staff ML Scientist, Personalization & AI

Why Glassdoor?

When you work for Glassdoor, you help people everywhere get ahead in work and life. That’s because we’re moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people — plus company reviews and ratings, salary info, job listings and more. 

Join us as we make worklife better, together.

About the Role

We’re in a high-growth stage for our Machine Learning (ML) capabilities, focusing on high-impact innovation rather than incremental improvements. Join us as a Tech Lead - Personalization to shape the future of personalized experiences for millions of professionals and job seekers worldwide.

As the Tech Lead for Personalization, you’ll be the most senior individual contributor (IC) on our ML Science team, responsible for defining and driving the personalization roadmap at Glassdoor. This is a high-visibility, high-impact role where your work will directly influence our mission to make worklife better, together.

You’ll focus on increasing active users, boosting community engagement, and improving retention. Leveraging your deep expertise in large-scale recommender systems, you’ll design solutions that prioritize meaningful, positive engagement over addictive behaviors. You’ll also play a key role in exploring how Generative AI can add value, supporting professionals throughout their worklife.

What You’ll Do

• Lead the design and implementation of personalized recommender systems at scale, delivering measurable improvements to user engagement and retention.
• Define and execute the personalization roadmap, aligning with Glassdoor’s mission and goals.
• Bring expertise in Generative AI to drive innovative solutions that enhance the user experience in ethical and impactful ways.
• Mentor and guide ML scientists and engineers, fostering a culture of rapid prototyping, cutting-edge research, and results-driven innovation.
• Collaborate with cross-functional teams, including Product, Engineering, and Data Science, to create a seamless and engaging user experience.
• Stay abreast of advancements in ML, recommender systems, and Generative AI, and advocate for their strategic adoption.

What You'll Bring

• Proven expertise in large-scale production recommender systems, with a track record of delivering impactful results.
• Strong understanding of machine learning fundamentals and system design for building scalable and maintainable solutions.
• Experience deploying Generative AI solutions, particularly in applications that prioritize user value and well-being.
• Passion for Ethical AI and creating products that contribute positively to users' lives.
• Strong technical leadership skills, with the ability to mentor junior team members and foster a high-performing team culture.
• Proficiency in Python, SQL, and familiarity with modern data platforms such as Snowflake.
• Excellent communication skills, with the ability to collaborate effectively across teams and influence key stakeholders.
• A creative problem solver who thrives in a mission-driven, fast-paced environment.
• A commitment to add to our culture of DEI

Compensation and Benefits

Base salary range*: $171,400 - 227,700

*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual Bonus Target**: 10%

**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

Generous Restricted Stock Units (RSU): 

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.

You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here.

Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents.

• Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave.

Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!

Work/Life Balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year

Investing in Your Future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services.

Our Commitments

• Come as you are: At Glassdoor diversity is not a slogan; it’s a core factor in our success. We welcome your background, experience and ideas because you help us understand and better serve our world. You make us stronger.
• Grow your career: Glassdoor is small enough for you to see the impact of your contributions, while large enough to offer significant resources and endless opportunities to grow. This is a great place to make a career.
• Find your people: Ask anyone who works here: it’s the people who make the difference. We are a group of well-rounded humans who support one another and work hard together to bring the Glassdoor mission to life.
• Discover flexibility: With flexible hours and a where-to-work policy, Glassdoor allows you to take on professional and personal responsibilities — enhancing both productivity and your well-being. 

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment and retaliation.

Where-to-Work Policy
Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee’s manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.

Enjoy Remote and Explore: Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee’s manager and People Operations team at least two (2) weeks in advance of travel.