When it comes to culture, we don’t put much stock in having a lot of snacks or a ping-pong table. At Anaconda, culture is about how we treat one another and collaborate. Our values will tell you a lot about what it’s like to work here: Ability and Humility Empathy and Connection Innovation and Action These values inform how we relate to one another, to our customers, our partners, and our community. Living these values every day is at the heart of everything we do. Working at Anaconda will help you grow - as a professional and as a person. Icing on the cake 🍰 You’ll love working here because of our impact on our customers and the open-source community, but it never hurts to have good benefits too. We do have some cool perks, but most of us love working here because we’re close to some of the coolest and most meaningful innovation happening in technology today. At Anaconda, we put employees first. Check out some of the benefits you will receive after you join the team. Flexible working policy - we focus on results Medical, dental, vision, HSA, life insurance and 401K Fitness membership or reimbursement Paid parental leave for both moms and dads Open vacation policy Pre-IPO stock options Monthly “Ask Me Anything” sessions with senior leadership Employee recognition - annual Ana-CAN-DO awards Open door policy - transparency comes first and all ideas matter Diversity and inclusion 👍🏽👍🏿👍 We prioritize diversity and inclusion in our community and in our hiring. We’re better together, and our differences improve everything we do. Diverse teams get better outcomes, so we don’t settle for less when it comes to building them. Our D&I Council is an active group focusing on this issue, but embracing diversity and practicing inclusion is a company-wide priority and our preferred way of working together. Anaconda 4All internship 🧑🏽💻👩🏾💻 Our internship program, Anaconda 4All, brings diverse university students into Anaconda for both technical and non-technical opportunities for work experience. The program provides paid 10-week summer internships to qualified students who come from underrepresented groups, and concludes with a presentation to our executive team. In addition to valuable work experience, Anaconda 4All interns receive coaching on job search tactics, interview practice opportunities, and resume building. Check out open internship opportunities in the openings section!
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Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Function:
Remote Hosting
Job Family:
Site Reliability Engineer
JOB SUMMARY
Expert Site Reliability Engineer provides technical expertise and strategic guidance to Hosted clients, ensuring successful project implementations and ongoing operations. The Site Reliability Engineer serves as primary technical liaison between hosting technical teams, development, and client teams to ensure successful delivery of complex projects and ongoing engagements.
ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES
· Provide continual technical guidance and support to the client on an ongoing basis.
· Collaborate with the internal technical teams to ensure successful implementation and integration of the proposed solutions.
· Collaborate with business stakeholders and TAM to understand business requirements and objectives. Based on this, design solutions that align with Hosting best practices, industry standards, and organizational business priorities.
· Develop and document overall technical architecture for the client including infrastructure components, data flow, integration points, domain trust relationships, security considerations, and performance requirements.
· Design and document integration of various systems, components, and third-party services to create a detailed application environment.
· Create architectural diagrams and documentation to effectively communicate design to the account team.
· Identify potential technical risks and provide mitigation strategies.
· Proactively address the challenges related to project deliverables and client environments.
· Review Control systems for your assigned client on a weekly basis and take appropriate actions to mitigate issues.
· Contribute to the development and refinement of internal processes and best practices.
· Maintain a high level of quality and client satisfaction scores for your assigned clients.
· Collaborate with PMO for resource allocation of the technical tasks. Provide technical inputs during project status meetings and address any technical roadblocks.
· Oversee the architecture and technical delivery, ensuring improved hosting experience for the clients.
· Work in coordination with or under the mentorship of a Site Reliability Architect or a Principal Site Reliability Engineer. Expert SRE provides mentoring, education and leadership to other SREs.
· Maintain comprehensive technical documentation for your clients including architecture design documents, configuration guide, and release notes.
Education
Education Level
Education Details
Required/Preferred
Bachelor's Degree
Preferred
Work Experience
Experience
Experience Details
Required/Preferred
8+ years
Relevant work experience; 5 – 7 years Expert level experience providing systems engineering in assigned product, recognized as an Guru in this subject area within the organization
Preferred
8 + years
Experience with healthcare products in a support, development or consultancy environment
Preferred
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.
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