We are seeking a talented and motivated Web Developer with expertise in WordPress and Zendesk to join our team. The ideal candidate will be responsible for designing, developing, and maintaining our digital platforms while ensuring seamless integration, functionality, and user experience. This role is crucial in driving our online presence and delivering exceptional user support experiences.

Key Responsibilities

Develop, maintain, and optimize our WordPress websites, including custom themes and plugins.
Implement and configure Zendesk to streamline customer support workflows and enhance the user experience.
Collaborate with design and marketing teams to translate ideas into responsive and visually appealing web pages.
Troubleshoot and resolve website performance issues, including speed optimization and mobile responsiveness.
Integrate third party APIs and tools into WordPress and Zendesk as needed.
Conduct regular updates, backups, and security checks for WordPress and Zendesk systems.
Optimize SEO performance to increase web traffic and search rankings.
Monitor and report on website analytics to identify areas for improvement.
Stay updated on the latest trends and technologies in web development, WordPress, and Zendesk.

Qualifications

Bachelor’s degree in Computer Science, Web Development, or a related field (or equivalent experience).
Proven experience developing and managing WordPress websites, including custom themes and plugins.
Strong knowledge of PHP, HTML, CSS, JavaScript, and MySQL.
Hands-on experience with Zendesk configuration and workflow customization.
Familiarity with web hosting platforms, domain management, and SSL setup.
Proficiency with SEO best practices and tools like Google Analytics and Search Console.
Experience with version control systems (e.g., Git).
Strong problem solving skills and attention to detail.
Excellent communication and teamwork abilities.

Preferred Skills

Knowledge of other CMS platforms or frameworks.
Experience with REST APIs and webhooks.
Familiarity with UX/UI design principles.
Understanding of accessibility and web compliance standards.

Please check out our careers page: https://www.nmi.com/eu/careers/company

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.

We’re looking for creative and passionate people who share our vision of making payments easy. If that sounds like you and you meet the requirements above, then get in touch! Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

As well as being a part of something exciting everyday, you will also receive the following benefits:

Competitive salary + commission
A remote first culture!
Flex PTO
Health, Dental and Vision Insurance
13 Paid Holidays
Company volunteer days

What we do!

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

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Salary range, depending on experience:

$60,000 - $76,000 USD

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