Workshop is looking for an ambitious Account Manager to drive customer growth and help them achieve long term value. You’ll build strategic relationships with our mid-market customers, and identify growth opportunities for their organization.

As an Account Manager, you’ll identify customers within your segment that are ready to grow with Workshop - either through increased usage, or by adding to the features and channels they use. You’ll partner with a Customer Success Manager (CSM), who ensures these customers are finding value through adoption and engagement.

The most successful candidates will create strong customer relationships and execute a proactive value-aligned sales process, leading to highly engaged and successful customers.

As an Account Manager, you will:

Build strong relationships with Workshop customers, aligning our solutions to successful customer outcomes
Drive a proactive, thoughtful and intentional expansion process
Partner with your CSM to ensure the best customer experience possible

Meet or exceed monthly growth targets

Stay current on Workshop’s ever-expanding product offering
Maintain accurate CRM records for relationship and deal management

To be successful in this position you’ll need:

2+ years experience in a relationship–based selling role; SaaS experience preferred
Expert level Workshop product knowledge, with the ability to adapt to an ever-changing product catalog
Proven track record of consistently achieving individual and team goals
Comfort and expertise in managing multiple customer relationships with varying levels of complexity
A proactive, positive and ambitious mindset
To be an excellent communicator among both internal and external audiences

About Workshop

Workshop is a fast growing, venture-backed startup based in Omaha, Nebraska and we’re on a mission to create more happy Mondays for employees everywhere. We build software to help internal communications teams create, send, and measure multi-channel, employee-centric campaigns.

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