Director, Digital & Marketing Technology

The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities.

LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences.

The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community’s diversity and creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games.

The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. 

Our Vision is to collectively create what’s next by harnessing sport, community and the power of our differences. Our Mission is to create an unparalleled Paralympic and Olympic Games for athletes, fans, partners, our community and our people.

Values and Behaviors:

• Optimism – Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact
• Integrity – We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn’t easy
• Excellence – We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs
• Inclusion – We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are
• Co-Creation – We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings
• Boldness – We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo

Director, Digital & Marketing Technology:

In this strategic and operational role, you will deliver technical excellence across our digital platforms, including fan facing websites, stakeholder portals, guest and stakeholder mobile applications, the company's intranet, and other internal systems.  Reporting to the Head of Applications, Architecture & Results. You will partner with the Marketing team and Technology leadership to establish strategic and operational processes while ensuring Technology initiatives achieve business goals by fostering innovation, prioritizing initiatives, and coordinating the evaluation, deployment, and management of current and future projects. Strong technical background and hands-on experience in building, testing, migrating, and managing websites, mobile applications, and collaborating with cross functional teams are fundamental for success in this role.

Key Responsibilities:

• Oversee the RFP development, procurement, development, deployment, monitoring, maintenance, and enhancement of the company’s digital technology platform and applications. 
• Develop and implement a comprehensive Marketing Technology strategy and roadmap that supports the LA28 vision, mission, values, deliverables, and partnership obligations. 
• Collaborate with a cross-functional team consisting of digital marketer, developers, designers, and analysts to advance key organizational initiatives and deliver innovative and effective digital solutions that meet user expectations, enhance brand awareness, and deliver stellar digital experiences. 
• Establish and monitor key performance indicators and metrics for digital projects and platforms. 
• Ensure compliance with digital best practices, global data regulations, legal standards, and policies across the organization.  
• Drive focus on operational excellence throughout the organization & partners, including (but not limited to) processes, governance, efficient working approaches, collaboration. 
• Identify and evaluate emerging digital trends and technologies and recommend appropriate adoption and integration. 
• Commit to and promote diversity, equity, inclusion, and belonging (DEIB) principles in all aspects of digital technology management, ensuring that our platforms and applications are accessible and inclusive for all users.  

Background & Qualifications:

• Minimum of 8 years of experience in managing, implementing, migrating, and supporting digital/marketing technologies and web/app development. 
• Experience with the management and support of key digital and marketing Technology platforms. Key systems include web CMS (currently Adobe Experience Manager), user consent management (OneTrust), web/app analytics (Adobe and Google Analytics), user marketing platforms (Mailchimp, Salesforce Marketing Cloud), digital asset management, and other marketing insights and analytics tools. 
• Proven track record of successfully leading digital projects in partnership with technology and marketing stakeholder groups. 
• Expert knowledge of web and mobile technologies, platforms, and tools, such as HTML, CSS, JavaScript, WordPress, React, Angular, iOS, and Android. 
• Strong understanding of digital marketing principles and channels, such as SEO, SEM, social media, email, and content management. 
• Experience with agile methodologies, project management tools, and testing frameworks (e.g., load, stress, pen, security, accessibility). 
• Excellent communication, presentation, and interpersonal skills, with experience presenting up to a C-Suite audience. 
• Demonstrated commitment to Diversity, Equity, Inclusion, and Belonging (DEIB) 

Education:

• Bachelors Degree or equivalent work experience

Expectations:

• Strategic thinker and problem solver with a passion for digital innovation and creativity. 
• Inspirational leader and team player who can motivate and mentor others. 
• Customer-centric and data-driven mindset with a focus on delivering value and quality
• Adaptable and flexible to changing business needs and priorities. 
• We currently work in the office 4 days per week and 1 day remote.
• Continuous learner and self-starter who can work independently and proactively. 

Submission Requirements:

• Resume

LA28 does not provide relocation assistance. 

The annual base salary range for this position is $150,000.00 - $170,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.