Senior Technical Product Manager, Payments (m/w/d)

At Yousician, our mission is to make musicality as common as literacy.

We’re home to two of the world’s most popular music products:

• GuitarTuna – the #1 tuning app used by over 20 million musicians every month
• Yousician – the leading platform for learning and playing instruments interactively

We’re looking for a Senior Technical Product Manager to design, own, and evolve the payments infrastructure powering Yousician and GuitarTuna across web and app.

You’ll be responsible for how millions of users subscribe, renew, pay, and retain access, across multiple payment providers, stores, and regions. This includes the systems that handle checkout, entitlements, refunds, billing state, taxes, and compliance.

Rather than focusing on monetization experimentation, this role focuses on architecture, reliability, and enablement. You’ll work hand-in-hand with our Payments Tech Lead and engineering team to ensure every transaction is accurate, observable, and globally scalable.

You should be comfortable understanding, reading and translating API docs, designing system flows, evaluating SDKs, and making tradeoff calls with engineers. You’ll also collaborate with Product, Finance, and Growth to ensure our payments foundation enables pricing flexibility, experimentation, and reporting, owning the core technical substrate that makes all of that possible.

Build and evolve a unified payments platform

• Define and deliver the roadmap for payments, checkout, and entitlements across Yousician and GuitarTuna (web + app).
• Lead integrations with global payment service providers (currently Adyen for web; in-app billing for mobile) and ensure extensibility for future vendors or payment methods.
• Oversee the design of a unified payments API and data model covering subscriptions, one-time purchases, renewals, and refunds.
• Ensure secure, PCI-compliant payment processing and consistent reconciliation across all platforms.

Guarantee reliability, accuracy, and observability

• Define system SLAs and error budgets for payment uptime, refund accuracy, and entitlements latency.
• Partner with backend teams to implement idempotent transaction handling, retry policies, and event-driven reconciliation pipelines.
• Work with Data and Finance to ensure complete, auditable visibility across transactions, payouts, and revenue recognition.

Enable experimentation safely

• Build the infrastructure that allows product and growth teams to run pricing and paywall experiments safely, without touching or breaking payment logic.
• Implement flexible configuration systems for offers, billing cycles, introductory pricing, and geographic variations.
• Partner with client teams to unify web and app subscription logic and entitlement validation.

Drive delivery and cross-functional alignment

• Translate complex technical requirements into clear specifications and milestones.
• Manage multiple concurrent streams of work across backend, client, and finance stakeholders.
• Drive implementation rhythm and unblock engineering. Note that this role covers both product leadership and practical delivery management.

Technical experience & expertise

• 6–10+ years of product management experience in technical payments and/or payments platform infrastructure, ideally in a multi-product or multi-tenant environment.
• Proven experience directly implementing and optimizing payment orchestration systems, subscription billing, or entitlement services (e.g. Adyen, Stripe, Recurly, Braintree, RevenueCat, or in-house equivalents).
• Hands-on experience defining APIs, data models, and system architecture in collaboration with backend engineers.
• Deep expertise with webhooks, idempotency, reconciliation flows, and subscription lifecycle events (trial start, renewal, grace period, refund, chargeback, cancellation).
• Mastery of app store billing (Apple, Google) and how in-app purchases differ technically and contractually from direct web payments.
• Knowledge of tax, compliance, and invoicing workflows (VAT, PSD2, SCA, or equivalent regional frameworks).
• Comfortable with SQL-level or BI-level analysis to validate payment transaction flow and data integrity.

Delivery and leadership

• Proven ability to manage end-to-end delivery of complex backend systems without dedicated scrum or project management support.
• Strong technical communication - you can easily translate complex topics between engineers, finance, product, and growth teams.
• Pragmatic operator who is able to balance long-term architecture goals with near-term delivery needs.
• Passion for reliability and correctness - you treat failed payments and entitlement bugs as critical product defects.

You’ll play a pivotal role in one of Yousician’s top company priorities, building a unified, intelligent payments and subscription platform that powers both Yousician and GuitarTuna.

You’ll work with exceptional engineers and business partners, have end-to-end ownership of a critical system, and make a measurable impact on how millions of musicians access and pay for our products.

• A chance to influence how millions learn and play music worldwide.
• A high-impact role at the intersection of marketing, data, and product.
• Hybrid work setup in our Berlin hub with a collaborative, ambitious Growth department.
• Competitive compensation and opportunities for personal growth in a scaling company.
  
  

Send us your application and CV(in English). Or get in touch with us through our Talent Acquisition Partner [email protected]. Let's make the world a more musical place together! #rockon

Yousician is the world’s largest music-tech company, with millions of users worldwide. Based in Helsinki, Finland, Yousician is home to the category-defining Yousician and GuitarTuna apps. Yousician, the #1 platform to learn and play music, makes learning fun, easy, and more accessible for everyone. Yousician’s innovative, award-winning technology listens to you play and gives instant feedback. With interactive, gamified lessons and songs, and courses by world-famous artists like Metallica and Jason Mraz, Yousician empowers people to play music they love. GuitarTuna, the #1 tune-and-play app (iOS, Android, WP), has won numerous international business awards, including WIRED’s hottest Finnish start-up, SXSW, Midem, Launch.edu, and educational awards such as Sunday Times 'World's best apps' and Best European Learning Game. Today Yousician employs 100+ professionals from nearly 30 nationalities. We're hiring, so come join our amazing team and help us make the world a more musical place!

At Yousician, we’re on a mission to make musicality as common as literacy, and key to that is building a team as diverse as the people we serve. As part of our ongoing journey towards building a diverse, equitable and inclusive culture and in accordance with our core values, we welcome applications from all individuals, regardless of background, age, race, color, ethnicity, religion, disability, gender, sexual orientation, family status, education, socioeconomic status or any other characteristic. People with severe disabilities will be given preference if equally qualified.

If you have a disability, special needs, or require any specific needs or support during the application process, please feel welcome to inform us and we’ll gladly provide the support you need during the application and interview process.

We’re here to make music more accessible and that includes the path to joining our team.

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