Senior Strategic Account Manager

Company Overview

Join a dynamic team that's redefining consumer data analytics. We empower top investment firms and global brands with cutting-edge insights into consumer spending, leveraging privacy-compliant data across geographies. Our real-time intelligence and merchant-level benchmarks give clients a competitive edge—and you'll be at the forefront of it all.

Role Summary

We are seeking a commercially driven Global Strategic Account Manager to own and grow high-value relationships across our most important hedge fund and institutional investment clients. Unlike a traditional “farmer,” this role is designed for a strategic seller.

You will be responsible for full revenue ownership across a defined portfolio, including renewals, expansions, cross-sells, and multi-stakeholder adoption. Success in this role requires high-touch client engagement, disciplined pipeline execution, and relentless focus on maximizing Net ARR growth within each account.

This role is based in the Tri-State area and is required to come into our Grand Central office two days per week.

Your main responsibilities

• Own a defined portfolio of strategic hedge fund and institutional accounts, including full renewal and expansion quota responsibility.
• Drive usage, adoption, and multi-team penetration across existing subscriptions; map white space and execute structured expansion plans.
• Identify and close upsell and cross-sell opportunities through consistent engagement with senior stakeholders across investment and data functions.
• Lead contract renewals and pricing negotiations, managing objections and competitive pressures effectively.
• Maintain accurate pipeline, renewal, and forecast tracking in Salesforce with disciplined cadence.
• Conduct regular on/offsite client meetings and executive updates, bringing in internal leadership and product experts when required.
• Relay client feedback to inform product, pricing, and commercial strategy.
• Partner across internal teams to ensure seamless onboarding and long-term client satisfaction.

We're looking for someone with

• Bachelor’s degree and 10+ years' experience in prospective sales with a successful track record of exceeding sales targets.
• 3+ years focus on alternative data solutions for Financial Services clients (a must).
• Proficiency in the full sales cycle from lead generation to deal closure. Experience in Salesforce and Excel, along with the ability to work effectively with cross-functional teams, is required.
• In-depth knowledge of alternative data solutions. 
• An existing network and quality reputation amongst the US investment community.
• Exceptional verbal and written communication skills, with the ability to clearly articulate complex technical concepts.
• Strong interpersonal skills for building and nurturing relationships with clients, establishing trust and credibility with decision-makers.
• Effective negotiation skills for reaching beneficial agreements, with professional handling of objections and conflicts.
• Strong problem-solving abilities to identify client needs and tailor solutions, with creativity in overcoming sales challenges.
• High ethical standards and integrity in all dealings with clients and colleagues.
• Skilled in prospecting, passionate about understanding client needs, self-driven, and knowledgeable in SaaS and data-driven decision making.

Why Join Consumer Edge

We offer a competitive salary, an extensive benefits package including 401(k) match, paid parental leave, flexible and generous time off, work from home flexibility and a vibrant work environment conducive to professional growth and innovation. Join our team and play a significant role in driving data-driven decision-making, shaping the future of global consumer insights.

Salary

The annual base salary for this role is between $150,000 - $190,000 based on experience, with commissions, company equity, 401(k) matching, work-from-home flexibility, and subsidized health benefits.

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