MHI Talent Solutions | Technical Product Manager, Retail Systems

Published: 2025-08-06
Myers-Holum

Myers-Holum, Inc. (MHI) is a privately held enterprise systems and data integration consulting firm founded in 1981 in New York, New York. Having consulted for more than 800 companies ranging from the Fortune 500 to the lower Mid-Market, our staff represents a diverse and ambitious group of consulting and development professionals with in-depth industry, systems, and data management expertise. Today, ...

Apply

Job details

Los Angeles, United States (city)
$150k - $175k
On-site
Full-time

Categories

API
Product Manager
QA Engineer
Agile

This pivotal position resides with one of our Talent Solutions client where we have established a strong partnership. This role will be collaborating across engineering, retail operations, and CX teams—owning the roadmap for retail-facing tools and driving initiatives that improve store performance, inventory visibility, and omnichannel consistency.

Role: Technical Product Manager, Retail Systems

Location: Los Angeles, California

Status: MHI is a successful managed services partner and now assisting with their key direct hire needs 

Key Qualifications/Responsibilities:

  • Retail Systems Ownership
Lead product strategy and execution for internal tools that support retail operations, including store inventory visibility, POS enhancements, and store associate workflows.
  • Integration Architecture & Data Flows
Define and maintain integration logic across Shopify, NetSuite ERP, POS, and WMS systems. Ensure real-time, bidirectional data flows that support inventory accuracy, order orchestration, and customer experience.
  • Retail Modernization Strategy
Partner with engineering and retail leadership to define the roadmap for modernizing legacy retail systems. Identify opportunities for custom app development to support store operations, clienteling, and omnichannel fulfillment.
  • CX Tooling Support
Collaborate with CX teams to enhance internal tools that streamline support workflows, improve visibility into customer orders, and reduce manual overhead.
  • Technical Product Leadership
Translate complex business requirements into scalable technical solutions. Draft detailed product specs, user stories, and system diagrams. Partner with engineering to scope, prioritize, and deliver features using Agile practices.
  • Stakeholder Collaboration
Facilitate cross-functional alignment with Retail Ops, Engineering, Finance, and CX. Lead discovery sessions, pilot programs, and feedback loops to ensure adoption and effectiveness of new tools.
  • Monitoring & Quality Assurance
Support UAT and QA processes. Implement monitoring and alerting for key integration points and system health.
  • Documentation & Training
Maintain comprehensive documentation for tools, workflows, and integration logic. Support onboarding and training for retail and CX teams.   Skills, Knowledge and Expertise
  • 5–7 years of product management experience, ideally in retail, ecommerce, or ERP-integrated environments.
  • Deep understanding of Shopify, NetSuite ERP, and POS systems (e.g., NewStore, Lightspeed, Square).
  • Experience with integration platforms (e.g., Celigo, Boomi, Mulesoft) and API-based system design.
  • Familiarity with retail inventory flows, including store transfers, returns, cycle counts, and omnichannel fulfillment.
  • Strong grasp of data structures, event-driven architecture, and process monitoring tools.
  • Proven ability to lead cross-functional teams and deliver tools that scale with business growth.

Company Benefits include 100% paid healthcare (medical, dental, vision); Kind Body Fertility Benefits, 401 (k) savings plan with up to 4% match, Unlimited PTO, Employee Discounts, Full Access to LinkedIn learning.

Salary range: $150,000 - $175,000

 

Apply