Staff Software Engineer

Position summary:

We're looking for a driven and experienced Staff Staff Software Engineer (Full Stack) to join our expanding Platform Reporting team. In this pivotal role, you’ll leverage your deep expertise in database optimization to craft highly efficient queries and scalable database designs, ensuring top-tier performance for our customer reporting and visualization applications. As a key contributor, you’ll design, build, and maintain robust, full-stack reporting solutions that are both scalable and user-friendly, delivering real-time insights that empower our customers. Working closely with Product Managers, analysts, and fellow engineers, you’ll play a crucial role in shaping a reporting experience that directly meets evolving business needs.

If you're passionate about building impactful applications and driving performance improvements, we’d love to have you on our team!.

What you will do:

• Design, develop, and maintain full-stack applications with a focus on scalability, performance, and usability.
• Build responsive, user-friendly front-end interfaces using modern JavaScript frameworks (e.g., React, Angular).
• Develop robust back-end services and APIs using technologies like Go, Python, Java, Node.js etc.
• Lead database design, implementation, and optimization, focusing on performance tuning, query optimization, and index management for large-scale systems.
• Collaborate with cross-functional teams, including product, design, and DevOps, to deliver high-quality features and enhancements for our reporting application from inception to delivery
• Mentor junior engineers, share best practices, and help shape the technical direction of the team.
• Ensure code quality, security, and performance through reviews, automated testing, and performance monitoring.
• Implement observability best practices using tools like Datadog, or similar tools to monitor application performance, identify bottlenecks, and troubleshoot production issues.
• Participate in the entire Agile development lifecycle, including sprint planning, stand-ups, and 
• Responsible for data validation and integrity to ensure reporting results are accurate

What you bring to the table: 

• 8+ years of experience as a full-stack developer, with a strong understanding of front-end and back-end technologies.
• Expertise in database optimization, including performance tuning, query optimization, and index strategies (e.g., MySQL, PostgreSQL, or NoSQL databases).
• Solid experience with front-end frameworks like React, Angular, or Vue.js.
• Proficiency in languages like Node.js, Python, Java or Go.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes) is a plus.
• Strong understanding of software engineering principles, including design patterns, testing, and version control (Git).
• Excellent problem-solving skills, with a focus on delivering efficient, maintainable, and scalable solutions.
• Strong communication skills and the ability to work collaboratively in a fast-paced environment.
• Experience with observability and monitoring tools like Datadog, Prometheus, or New Relic, with a focus on tracking performance metrics, system health, and error detection.

Nice to haves

• Experience with microservices architecture.
• Familiarity with CI/CD pipelines and DevOps practices.
• Experience in mentoring or leading teams of engineers.
• Experience with Google Cloud, BigQuery, CloudSQL, gGRPC, Kubernetes 
• Experience in AdTech. Knowledge about Ad networks, ad exchanges, programmatic advertising, DMPs, DSPs, Audiences, etc.

What we have for you:

We take a whole-person approach to create a Sojernista Experience that allows our people to thrive, not just as employees, but as humans. As an employee of Sojern, you would benefit from this in the following ways:

• Rewards & Recognition: Competitive compensation packages, stock options offered to every employee, Bonusly program to reward and recognize team wins and performance, plus employees can take up to 40 hours of paid time per year to volunteer and give back to the community 
• Flexibility: Flexi-Friday benefit, hybrid or remote work options for most roles, time-zone friendly work hours with async collaboration
• Connection: Team offsites planned annually, six employee resources groups, regular virtual and in office team building events, monthly company All Hands & leadership Q&As
• Wellbeing: PTO allowance to recharge, comprehensive healthcare options, paid parental leave (16 weeks for birthing parents; 12 weeks for non-birthing parents), retirement contributions and investment options (for applicable locations), travel benefits (hotel stay benefit & IATA membership), plus mental health, wellness & financial health resources
• Growth: Learning & development stipend, mentorship program, career development programs, leadership training
• Productivity: Home office tech set up (laptop, monitor, keyboard, mouse), monthly internet and phone allowance, modern tools to communicate and collaborate (Slack, Google Suite)

Our Sojernista First workplace philosophy is designed to take a flexible approach, recognizing that the needs of our employees may differ depending on their role, team, or location. What does not differ is our focus on building genuine connections, increasing global collaboration, and providing programs, tools and resources centered around the needs and wellbeing of our employees, regardless if you are working in an office, hybrid, or fully remote.

About Sojern:

At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability.

Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern’s products to build direct relationships with travelers across social, mobile and the web. Now, more than ever, our thousands of customers rely on Sojern to drive visits, bookings, and ticket sales by engaging with travelers as they plan their travel.

As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting. Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer. Check out our Glassdoor reviews!

#LI-RC1

#LI-Remote

Disclosure - Pre-Employment Requirements:

All candidates offered employment by Sojern may be subject to pre-employment requirements, including but not limited to a background check. Sojern is compliant with all federal and local laws with consideration to pre-employment requirements.

Our Commitment to Diversity Equity and Inclusion:

At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally.

We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one typical traveler, there is no one typical employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike.

Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern’s S-Groups (employee resource groups) are a core aspect of our culture, fostering belonging and connection, inspiring learning, and creating opportunities for all Sojernistas across the globe.

• SoEmpowered: Supporting, developing, and empowering those who identify as women at Sojern
• SoProud: Celebrating Sojern’s LGBTQIA+ community while creating an inclusive and safe space for community members 
• SoWell: Advocating for balance in life and overall wellbeing and providing space and resources for Sojernistas with different needs
• SoConnected: Creating space, connection and resources for Sojern’s young and rising professionals
• Parents & Caregivers: Helping families thrive with our community of parents and caregivers
• Sojern Gives Back: Supporting underrepresented communities and social causes, striving to make a global and local impact

We also have employee-run Slack channels for those with specific interests, for example plant lovers, pets and more.

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.

Sojern is committed to providing reasonable accommodation for individuals with disabilities. Please inform your TA Partner if you are requesting a reasonable accommodation.