Why Chapter Exists Every morning, 11,000 Americans wake up and begin their first day of retirement. While retirement should be an exciting, empowering, and fulfilling part of one’s life, the reality today is that retirement brings along with it a fundamentally new set of challenges that make it an overwhelming time for many. At Chapter, we believe that the current infrastructure for retirement is broken, and we’re on a mission to fix it. We’ve started by building industry leading technology to solve the first major obstacle in retirement: navigating Medicare (healthcare coverage for retirees over 65). Our products help seniors sign up, choose an insurance plan, and leverage their plan after they are enrolled. And, unlike most Medicare advisors who only search plans that pay them, Chapter searches every Medicare option nationwide. This allows us to find savings and benefits that others miss. But our ambition doesn’t stop with Medicare — we seek to transform the way that Americans navigate and experience retirement. If this sounds exciting to you, we’d love to speak with you.
Careers at Chapter
Latest jobs
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What You’ll Be Doing
- Plan and coordinate campaign-related marketing campaigns. Collaborate with BDs, local market managers and other teams to ensure effective execution.
- Monitor and evaluate campaign performance. Optimize campaign settings to improve conversion rates with a data-driven approach.
- Improve user experience and backend system to attract inbound traffic.
- Responsible for the daily execution of campaigns, working closely with technical and business teams to ensure operational excellence.
- Strengthen and improve the foundational product infrastructure of the campaign lifecycle.
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Design, implement, and refine product operational processes to improve the efficiency, accuracy, and risk management of campaign activities.
- 3+ years of experience in Product Operations.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- You have a good track record of collaborating across teams such as sales, operations, design, marketing, product and data analytics.
- Possess a strong interest in the Web3/Crypto/Blockchain industry.
- Good logical thinking, communication, and learning abilities.
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Self-motivated with a strong sense of product ownership.
- Familiar with crypto trading / Web3 industry.
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Experience in leading a project team independently.
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!