Careers at PerfectServe

What is PerfectServe? 

PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow! 

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. 

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.

We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day. 

PerfectServe is seeking a talented Senior Software Engineer to join our dynamic scheduling engineering team. By becoming a part of our team, you will play a crucial role in delivering impactful experiences to thousands of healthcare professionals who rely on our products, ultimately enhancing the healthcare of millions of patients.

As a Senior Software Engineer at PerfectServe, you will be responsible for producing high-quality, well-tested, and maintainable code. You are supported by a single threaded team consisting of scrum master, UX team, and QA professionals. The features you deliver will be extensible, scalable, reliable, and secure, providing significant value to the healthcare scheduling SaaS space.  Join us in making a meaningful impact on healthcare through innovative technology solutions.

Essential Functions

• Collaborate with developers, architects, UX developers, and product owners to design and develop features at the API and service level.
• Tackle complex challenges related to data, scalability, security, and high availability.
• Utilize Docker and Kubernetes daily within a distributed microservice-based ecosystem.
• Automate and manage the build, release, and deployment processes to ensure timely, high-quality software delivery.
• Engage in continuous collaboration and communication with team members to ensure impactful, technically sound, and reliable results.
• Participate in code reviews, providing and receiving constructive feedback on code structure and quality.
• Being an owner for the scheduling platform and a mentor to other developers and contractors
• Work across multiple systems and integrations that comprise the PerfectServe user experience, including messaging, telephony, and patient data.

Qualifications

• Professional experience: minimum of 5 years in Python development using common web frameworks such as Django (PerfectServe uses Django + DRF).
• Experience with .net and .net core development is preferred.  Additional experience with Rails is a nice to have. 
• Bachelor's degree or higher in computer science, software engineering, or a related field. Exceptional candidates with equivalent experience will be considered.
• Proficient in writing unit tests, integration tests, and end-to-end tests.
• Skilled in API development creating well-defined RESTful APIs.
• CI/CD automation experience with CI/CD tools like GitHub Actions and Spinnaker.
• Adept at troubleshooting and debugging production services using tools like NewRelic and Sentry.
• Containerization and orchestration experience in creating Docker images and deploying them to Kubernetes.
• Strong written and oral communication abilities, with the capacity to influence team members.
• Quality focus and passionate about writing high-quality code.
• Demonstrates a growth mindset and always eager to learn and explore new technologies.
• Driven by a deep desire to understand and make a significant individual impact.

Why Join Us? At PerfectServe, you'll have the chance to work on cutting-edge SaaS technologies and make a meaningful impact on our business and the healthcare community. We provide a collaborative and innovative work environment where your expertise will be valued, and your contributions will play a crucial role in driving our success.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.