Reside Living is a growing property management company serving 3,000 multifamily apartments in Chicago’s premier neighborhoods. We believe in delivering an exceptional customer experience, and we work hard to overdeliver on this goal. Our organization is committed to diversity and inclusion, where everyone can thrive. As a member of our team, you can expect an open environment, opportunities for fun, and room to progress in your career. We value you as much as we do our residents. If you’re interested in joining our growing team, please consider one of our open roles. We look for candidates interested in developing relationships with our residents, becoming part of a community, and creating a positive difference. Our brand is a wholly-owned subsidiary of Newcastle Limited, a leading Chicago real estate investment, development and property management firm.
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Company Background
Sightline Media Group is the leading news organization covering military, defense, public sector, federal technology, C4ISR and cyber defense. Our independent, award-winning journalism offers coverage from around the globe, from Sightline headquarters in the Washington, DC area to bureaus and correspondents in the U.S. and around the world. Sightline Media offers our business clientele a wide range of platforms to reach the market. From digital and mobile solutions to events, thought leadership, publications, video and custom options, Sightline works with clients on opportunities that have credibility, integrity, engagement, and impact.
About the Position
The Account Manager (AM) will be a key member of our ad operations team, working closely with our clients, operations, sales, finance, and marketing departments. She/he can resolve internal and external campaign issues; and provide training and best practices to SMG’s clients. Ability to effectively project manage and monitor client initiatives; and successfully manage client relationships. The AM should have strong analytical and problem-solving skills, including high level of comfort with Excel and Powerpoint.
Responsibilities
- Project manage campaign execution to ensure all campaign requirements are met; measure campaign progress and communicate effectively both internally and externally
- Educate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed.
- Build campaigns in Boostr
- Generate and analyze detailed campaign reporting; provide detailed insights and analysis for client and suggest optimization strategies for increased performance
- Lead all campaign-related communication, including kick-off calls, weekly status calls, troubleshooting discussions and in-person client presentations
Qualifications
- 3-5 years of experience in online advertising space in an account management role; agency or publisher experience desired
- Selling experience specifically in upselling of clients on products and services a plus
- Experienced in compiling, documenting and communicating client requirements to internal stakeholders (in production, or creative services, or operations)
- Must have experience managing and executing digital campaigns as main client point of contact; video experience desired
- Thrives in a dynamic, fast-paced, high-growth work environment
- Exceptional communication and presentation design skills
- Excellent knowledge of industry trends, technologies, and pricing models
- Strong Excel and PowerPoint skills