Careers at Bloomreach

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS
• Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

About the Role:

Bloomreach is solving one of the digital world’s most fundamental problems: helping people instantly find what they need when they need it. We are seeking a Senior Software Engineer to join our Search Intelligence team, who will play a crucial role in advancing our search and personalization capabilities. The team focuses on designing, building, and enhancing semantic understanding, query parsing and processing, and language modeling within the search system. Your contributions will include the development of new recall and ranking search algorithms, as well as the implementation of machine learning and LLM models to optimize the digital experience for commerce. You will be responsible for designing and architecting core components for new features, aiming to improve the performance of existing high-traffic, highly available search APIs. You will be at the forefront of developing innovative solutions to enhance search capabilities, utilizing cutting-edge technologies to ensure users can instantly access what they need. This role offers an exciting opportunity to contribute to the core of our product, applying your expertise to improve search functionalities and redefine the digital shopping experience.

What you'll do:

• Design and implement recall and ranking search algorithms, leveraging the latest LLM models to optimize the digital experience for commerce
• Build, maintain, and scale data processing pipelines for Search in an efficient and reliable way
• Partner with the Product team to understand requirements and use cases, Lead and engage cross-functional engineering teams to plan and drive end to end execution of projects
• Participate in lean and agile development process in an automation- and monitoring-driven environment, from planning, scoping, estimation all the way to optimization, maintenance, and support
• Acquire proficiency and apply GenAI/LLM technologies to enhance search relevance, ultimately boosting revenue for Bloomreach customers
• Steward an extremely high bar of technical excellence for the company to drive innovation in the search and personalization space

What you'll need:

• Bachelor's or Master's degree in Computer Science or related fields.
• 6+ years of hands-on experience in Java or another object-oriented language, working with cloud providers (AWS, GCP) and building enterprise software products.
• Experience with open source search engines (Solr, ElasticSearch) as well as big data and large-scale data processing technologies (Hadoop, Spark, Kafka).
• Proven track record in developing and maintaining distributed systems at scale in a production environment.
• Extensive background in data structures and algorithms with strong software architecture skills.
• Familiarity with the machine learning algorithms and tools, and keen interest for staying up-to-date with the latest advancements in search/GenAI/LLM  technologies, and related fields.
• Experience working with Data Science teams to implement ML models in real-time serving is a plus.
• Startup experience in a fast-paced growth company is highly desirable but not required.

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

• We believe in flexible working hours to accommodate your working style.

• We work remote-first with several Bloomreach Hubs available across three continents.

• We organize company events to experience the global spirit of the company and get excited about what's ahead.

• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

• Subscription to Calm - sleep and meditation app.*

• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

• We facilitate sports, yoga, and meditation opportunities for each other.

• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

• Everyone gets to participate in the company's success through the company performance bonus.*

• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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