We are the agency absolutely, utterly, fiercely focused on the individual. We use our data, technology and creative smarts to make meaningful, connections with every single person a brand knows. As a guiding ethos, RAPP stands up for Individuality. So much so, that it's in our agency value proposition. We're committed to racial justice, equality and equity, representation, and unbiased opportunity – because we know that embracing diversity in all its facets helps us create our best work. Harnessing the experiences of all our Fiercely Individual people, and the differences among us, is the surest way to positively impact our business and network culture. We encourage people of all races, ethnicities, backgrounds, sexual orientations, gender identities, life stages and abilities to apply. RAPP is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process –or after you’ve joined us – please let us know. RAPP is part of the global network Omnicom and is part of the OPMG Group of Companies. To learn more, visit www.rapp.com
Careers at RAPP
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
We’re in search of a creative and adaptable Senior Project Manager well-versed in CRM marketing. The Senior Project Manager will lead campaign planning, resource allocations, tactical execution and ultimately provide our client leadership with visibility into status of project work and ongoing campaigns. Our ideal candidate will enjoy partnering with Client Service, Creative, Design Studio, Proofreading/Quality Assurance, Technology and Analytics teams to deliver impactful customer experiences.
YOUR RESPONSIBILITIES:
Own Projects
- Champion insightful planning of project scope, including:
- Critical milestones
- Time schedules
- Staff resourcing
- Ongoing monitoring of project scope and management of the change-control process
- Create and execute staff plans, forecasting resource allocation
- Lead and participate in scheduled status calls to keep stakeholders and internal team informed
- Work directly with ESP vendor to coordinate deployments for email deliverables
- Work directly with internal Print Production department for direct mail deliverables
- Minimize agency’s exposure and risk across various projects
- Responsible for contingency planning in anticipation of roadblocks to ensure quality and timely delivery of all components
Cultivate Relationships
- Facilitate team meetings, and easily manage multiple streams of work
- Partner alongside client service team to translate client requirements into actionable tasks for the agency
- Serve as communication liaison between Client Service, Creative, Design Studio, Proofreading/Quality Assurance, Technology and Analytics teams
- Keep stakeholders informed of progress and changes throughout project lifecycle
- Mentor, train and provide support for Project Management team
- Direct mentorship of 1-3 Project Managers
- Partner with senior leaders to deliver unique, complex, or multi-deliverable programs
REQUIRED SKILLS:
- Keen eye for detail and compassion for all project elements, simple to complex
- Extraordinary interpersonal skills; solid expertise in collaboration, flexibility and diplomacy
- Talent for communicating in a clear, concise and proactive manner
- Confidence to ask for answers when you have questions
- Desire to deliver results in accordance to established objectives
- Self-starter tendencies; ability to prioritize tasks with aggressive deadlines
- Subject matter expertise in a marketing field
- Actively assesses/discovers efficiencies to bring value to client/agency
- Strong understanding of end to end agency process
- 6-8 years Project Management experience (email, web, print media, or DM)
- preferably a marketing agency OR client-side marketing environment
- Budget and schedule tracking in Workfront + MS Excel
- Experience with sophisticated Project Management software's required; Workfront experience preferred
- Quickly built rapport with Client Service, Creative, Design Studio, Proofreading/Quality Assurance, Technology and Analytics teams
- Developed strengths in setting expectations and uniting opposing viewpoints
- Comfortable with engaging directly with clients
- Obtained a bachelor’s degree in Marketing, Business, Communications, or related discipline.
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $108,000. This range is specific to Los Angeles and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.